SERVICE ORGANISATION

Quality and reliability is at the heart of everything that we do

We are here for you, call us on:

0848 84 71 71

Call us! 

We will make sure that you feel well advised and equipped as a customer.

The overall coordination of our service provisions takes place in our Customer Centre in the Zürich headquarters, from where we coordinate all operations in Switzerland.

Our friendly employees will answer any question quickly and accurately, and thereby provide a perfect service experience for you as the customer.

This is because we know: only a happy customer is a loyal customer!

We are there for you from Monday to Friday from 07:30 to 12:00 and from 13:00 to 17:00, and are happy to help.

Our employees will, of course, greet you in either the appropriate country's language or, alternatively, in English - entirely as you prefer.

 

In the customer centre you can find the right contact partner for:

  • The order of consumables
  • Service requirements
  • Counter readings
  • Operating questions

You are also welcome to contact us via email:

support@toshibatec.ch

Service

Our service team works with total dedication and listens to your concerns, so that productivity can be ensured.

 

Today, a lower purchase price for systems is the deciding factor in securing contracts for many firms.

 

We consider the entire life cycle of products and offer you the Toshiba Service and Support with our own technicians throughout Switzerland. As part of this we place a large amount of value on quick interactions and so reduce downtime for your systems. To do so, we use the most up-to-date technology for dispatch control.

 

In addition, we offer the possibility of SLA agreements, so that we can provide you with a quick implementation process.

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Customer Center

The overall coordination of our service provisions takes place in our Customer Centre in the Zürich headquarters, from where we coordinate all operations in Switzerland. Our employees will, of course, greet you in either the appropriate country's language or, alternatively, in English - entirely as you prefer.

 

If a technical implementation is necessary, a support hotline is available to you, in order to quickly and efficiently deal with daily obstacles you may face. We are also happy to help you with ordering materials.